Scope
What it covers
- Desktop, laptop & printer support
- Network, server & CCTV support
- Backup, data & security support
- Cloud & business email support
- Scheduled preventive maintenance
- Helpdesk, on-site visits & monthly reports
WE MANAGE IT. YOU GROW IT.
IT Support & AMC Services
Reliable IT support, maintenance and managed services — remote and on-site support, preventive maintenance, helpdesk and AMC for business IT infrastructure.
Service overview
IT support & AMC at a glance
We help businesses support, maintain and monitor their IT environment — remote and on-site, with a clear AMC scope and monthly reporting.
Support is delivered through a helpdesk and on-site engineer visits, with scheduled preventive maintenance, monitoring of health and backups, escalation management and monthly service reports.
AMC scope is set per selected services — spare parts, consumables and major replacements can be charged separately unless specifically included in the quotation / SLA.
Remote Support
On-Site
Preventive
AMC
Recommended AMC scope — AMC scope as per selected services. Include only the services selected by the client in the quotation / SLA. Spare parts, consumables and major replacements can be charged separately unless specifically included.
Looking for an AMC partner?
Tell us which systems you want covered and we will scope the support, maintenance, monitoring and reporting — from a single office to a multi-site environment.